Refund and Cancellation Policy

Last updated: 15 September 2026

What you are buying

The full report is a digital product. It opens on screen as soon as you enter your payment ID and we confirm the payment, and you can download it as a PDF straight away.

Cancellation

Because the report is delivered instantly, a completed order cannot be cancelled. If you leave the checkout before paying, nothing is charged.

When you get a full refund

Money was debited but your report did not unlock, and we cannot deliver it within 48 hours of you contacting us.
You were charged more than once for the same report.
Money was debited for a failed payment and was not automatically reversed.

When a refund does not apply

The report was delivered successfully.
You changed your mind, or the report did not match your expectations.
Wrong birth details were entered. Write to us within 7 days of payment and we will help you get a report for the correct details.

How to ask for a refund

Within 7 days of payment, write to support@purvakalan.com or call +91 98902 00273 with your Razorpay payment ID (it starts with pay_), the mobile number or email used for payment, and the date of payment. We reply within 2 working days.

Refund timeline

Approved refunds are started within 5 to 7 working days and go back to the original payment method. Your bank may take a few more days to show the amount.